# Privacy Policy

**Effective Date:** July 9, 2026

Thank you for using **[Shivshakti Delivery]** ("the App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application.

## 1. Information We Collect

Depending on the features you use, the App may collect the following information:

* Name
* Email address
* Phone number
* Device information
* IP address
* App usage information
* Crash reports
* Notification token (for push notifications)

The App may also request access to:

* Camera (if required for app features)
* Storage or Photos (to upload or download files)
* Microphone (if required)
* Location (only if a feature requires it)

Permissions are requested only when needed for the relevant functionality.

## 2. How We Use Your Information

We use your information to:

* Provide and maintain our services
* Authenticate users
* Improve app performance and reliability
* Respond to customer support requests
* Send service-related notifications
* Detect and prevent fraud or misuse
* Comply with legal obligations

## 3. Data Sharing

We do not sell your personal information.

We may share information only:

* With trusted service providers who support our services
* When required by law
* To protect our legal rights or the safety of our users

## 4. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

However, no method of electronic storage or internet transmission is completely secure.

## 5. Data Retention

We retain information only for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and enforce our agreements.

## 6. Third-Party Services

The App may use third-party services such as:

* Google Play Services
* Firebase (if applicable)
* Google Analytics (if applicable)
* Other service providers required for app functionality

These providers have their own privacy policies governing how they process data.

## 7. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children.

## 8. Your Rights

Depending on applicable laws, you may have the right to:

* Access your personal information
* Correct inaccurate information
* Request deletion of your information
* Withdraw consent where applicable

To exercise these rights, contact us using the details below.

## 9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

## 10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

**Company:** Astcomm Infotel

**Email:** [ajay@astcomminfotel.com](mailto:ajay@astcomminfotel.com)

**Website:** https://www.astcomminfotel.com